Contact Us
#SERVICES
Contact Us
Kindly use the contact form below for the quickest response to any questions, suggestions or feedback for Jewels of Marga. A customer service representative will contact you shortly.
#CUSTOMER CARE
Want to learn more about us or our products? Send a message, and we will get back
to you asap!
#FAQ's
Frequently Asked Questions
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By signing in to My Account you can
Cancel your order Change your delivery address
Change your shipping method Add, edit or remove an engraving or monogram
Update gift bag and gift card options
We will confirm if your request has been successful straight away.
By signing in to My Account you can
Cancel your order Change your delivery address
Change your shipping method Add, edit or remove an engraving or monogram
Update gift bag and gift card options
We will confirm if your request has been successful straight away.
Clicking on every country, you can find more details about shipping methods and delivery price and time.
Your order will be dispatched 48 business hours after receiving your order’s confirmation email.
Note: we do not send to post office boxes.
Your order will be dispatched 48 business hours after receiving your order’s confirmation email.
Note: we do not send to post office boxes.
All purchases arrive in the signature Box
We can offer our beautiful signature gift packaging for $4.95 – please select this option at checkout. Your gift order will be packed in our standard packaging, placed in a signature Jewels Of Marga sealed bag and wrapped in tissue.
If you would like to include a gift message in your parcel please fill out the GIFT MESSAGE section during the checkout process. Your message will be printed on branded Jewels Of Marga stationary exactly as you have entered it on the website. message.
Alternatively, you can select to receive a blank gift card to write your own message.
Only our 18k solid gold jewels can be worn in water and won’t tarnish. Acidic and abrasive products should be avoided. For our gold plated collection, we recommend you avoid water, please see our jewelry care section to learn more on how to care for your jewelry.
Customer satisfaction is our number one priority! We hope that you will be delighted with your order. However, if you change your mind, you can request a return we will gladly accept non-custom items to be returned for store credit within 10 days from the date of delivery as indicated by the courier service.
We want you to love it, and to live in it! Repairs, resizing or just a touch up… we got you covered (Additional fees may apply Once your jewelry is accepted for repair, you can check the status of your repair by contacting customer service.
To redeem a Promotion or Offer Code, add the code to the VOUCHER / OFFER CODE
box on your Shopping Bag page and click UPDATE.
• Codes can only be applied to full price pieces (they are not available on sale pieces).
• Codes are non-transferrable and no cash alternative is available.
• Orders must be made prior to 23:59 CST time on the closing date, if specified.
• All offers are subject to stock availability.
• Offers are subject to change at any time.
• All other Jewels Of Marga Terms and Conditions apply.
• Offer codes cannot be used to purchase gift vouchers.
• Codes can only be applied to full price pieces (they are not available on sale pieces).
• Codes are non-transferrable and no cash alternative is available.
• Orders must be made prior to 23:59 CST time on the closing date, if specified.
• All offers are subject to stock availability.
• Offers are subject to change at any time.
• All other Jewels Of Marga Terms and Conditions apply.
• Offer codes cannot be used to purchase gift vouchers.
Answer: Our 18k gold jewels are made from high-quality materials. They are hypoallergenic, durable, anti-tarnish, and with no harsh chemicals. Their shinny gold color are made to last a lifetime.
We want you to love it and live with it. We offer some repairs and touch ups for our 18k gold jewelry. Additional fees may apply.,br/>We source our 18k solid gold jewels from factories that adhere to strict environmental standards and share our values. Our 18k gold jewels are 100% recycled solid gold and nothing less than amazing quality, without the carbon footprint.
Gold Plated Jewelry
All our gold plated jewels come with a year’s warranty from the date of your order’s delivery which will cover any defects in craftmanship,br/>
We want you to love it and live with it. We offer some repairs and touch ups for our 18k gold jewelry. Additional fees may apply.,br/>We source our 18k solid gold jewels from factories that adhere to strict environmental standards and share our values. Our 18k gold jewels are 100% recycled solid gold and nothing less than amazing quality, without the carbon footprint.
Gold Plated Jewelry
All our gold plated jewels come with a year’s warranty from the date of your order’s delivery which will cover any defects in craftmanship,br/>
Preserve your jewelry’s beauty, shine and durability.
Easy ways to keep your jewelry at its shiny best:
Avoid exposure to any chemicals or strong products, such as perfume and cosmetic products.
Remove your jewelry when bathing or swimming. Avoid contact with chlorine, sand and saltwater.
Take them off before doing any exercise or physical activity to keep them away from extra knocks and sweat.
Do not wear them while sleeping to avoid accidental damage.
Store them in a clean, dry and cool place. Avoid extreme temperatures and direct sunlight.
Easy ways to keep your jewelry at its shiny best:
Avoid exposure to any chemicals or strong products, such as perfume and cosmetic products.
Remove your jewelry when bathing or swimming. Avoid contact with chlorine, sand and saltwater.
Take them off before doing any exercise or physical activity to keep them away from extra knocks and sweat.
Do not wear them while sleeping to avoid accidental damage.
Store them in a clean, dry and cool place. Avoid extreme temperatures and direct sunlight.
Sterling silver tarnishes when exposed to salty air, chlorine, sulfur, humidity, perspiration, cosmetics, household bleach and other strong chemicals. To prevent tarnish as much as possible, we recommend that you store your fine jewelry in a safe, dry place when engaging in the following activities:
Showering, bathing or swimming in pools, hot tubs, hot springs and the ocean
Household and outdoor chores
Intense exercising at the gym
Using lotion, hair products, fragrances and other cosmetics
Keep your jewelry away from extreme temperatures, humidity or sunlight.
Blot dry and shine your silver with our polishing cloth. This will remove the tarnish and restore shine.
Storing sterling silver in the pouch provided with your purchase will help prevent tarnish.
Showering, bathing or swimming in pools, hot tubs, hot springs and the ocean
Household and outdoor chores
Intense exercising at the gym
Using lotion, hair products, fragrances and other cosmetics
Keep your jewelry away from extreme temperatures, humidity or sunlight.
Blot dry and shine your silver with our polishing cloth. This will remove the tarnish and restore shine.
Storing sterling silver in the pouch provided with your purchase will help prevent tarnish.
Store your jewelry in a soft pouch. Keep silver absolutely dry when storing.
If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber causes tarnishing and corrosion.
If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber causes tarnishing and corrosion.
Polishing silver is done to remove tarnish and shine silver pieces and should only be done a few times in the lifetime of a piece because every time silver is polished, metal is removed from the piece.
